Skype

Justin Sampson's picture
Last updated by: ako_admin (Ako Administrator) on 3 May 2010 - 4:09pm

Skype is a software application that allows users to make voice calls over the Internet.

What is Skype?

Skype (pronounced /ˈskaip/) is a software application that allows users to make voice calls over the Internet. Calls to other users within the Skype service are free, while calls to both traditional landline telephones and mobile phones can be made for a nominal fee using a debit-based user account system.

Skype has also become popular for their additional features which include instant messaging, file transfer and video conferencing.

How can the ACEnet team support your use of Skype?

We are here to support you with your first Skype experience. Jan and Jennifer from the ACEnet team are available to be your ‘Skype pals’. Email your Skype name to one of the ACEnet team (Jan - cjcollier@mbas.ac.nz or Jennifer - kipfers@xtra.co.nz) who will organize a time and day for a Skype test call where the following will be covered:

  • Test your microphone and web camera
  • Introduce you to Skype chat
  • Show you how to search for and add contacts
  • Edit Skype profile, add a photo or image
  • How to make a conference call

Why do people use Skype?

  • Basic Skype is 100% free - if you talk to others who are logged into their Skype account
  • Skype offers audio and video conferencing
  • Skype is used to stay in touch with family, friends and colleagues around the globe.
  • Skype your work colleagues, 1-4 people can conference successfully (voice call only). Skype claims up to 25 people can use a conference call. I would recommend you trial your number of participants before using for a conference call with more than 4 participants.
  • Skype can be used for international and national calls – Skype calls can significantly reduce an organisation's cost of phone calls
  • Skype can be used instead of a mobile phone when traveling out of the country to avoid high roaming charges
  • Skype can be set up to phone landlines and cell phones (cost involved)
  • Documents can be transferred via Skype
  • Interview new employees and record your interview eg Conversations Network
  • Many podcasters use Skype to record shows with co-hosts or interviews with guests. The audio quality on a good Skype call (reliable high-speed connection required) is far better than that of a telephone call.

Skype as a tool for supporting communities of practice

The blog Digital Habitats– stewarding technology for communities (http://technologyforcommunities.com) by Etienne Wenger, Nancy White & John D. Smith, contains an article called Skype as a community platform. This article describes how Skype can be a great tool for community leaders and is well worth reading.

What do I need to use Skype?

  • A microphone and speakers (or headset) on your computer
  • A web camera for video conferencing see How to set up a web camera
  • ISP provider dial up or preferably a broadband internet connection

Setting up a Skype Account

To use Skype you must first of all set up a Skype account on your computer. Follow the ‘Download Skype’ link provided at www.skype.com and create your Skype account. Setting up a Skype account video may be useful.

Testing your Skype Account

Once you have installed Skype and created your user account and Skype name you have the option of adding contacts and make your first Skype call to your Skype contacts or you can email your Skype name to one of the ACEnet team (Jan - cjcollier@mbas.ac.nz or Jennifer - kipfers@xtra.co.nz) who can help get you started.

For further help with Skype visit Skype Help